Before making your first transfer with Spoko, you'll need to create a personal profile in the app. Please ensure that you provide accurate and up-to-date information during registration. **Pro Tip**: Use Latin letters when entering your details, as they appear on your passport or ID card.
To set up your personal profile, you’ll need to enter the following information:
- First name
- Last name
- Residential address
- Email address
- Phone number
Providing correct personal data helps avoid additional verification steps and speeds up the transfer process. It also allows us to contact you if necessary.
Making a transfer via Spoko is easy! Just follow these steps:
- Register or Log In: Open the Spoko app and log into your account using your PIN code.
2. Set Up Your Transfer: Use the in-app calculator to select the destination country, enter the transfer amount, choose the currency, and select the delivery method. Then, click "Send Money."
3. Verification: Attach a document and a personal selfie for profile verification.
4. Enter Recipient Details: Input the recipient's name and surname in English letters, along with their card number.
5. Payment Information: Enter your card information (card number, expiration date, and CVV code).
6. Confirm Transfer: Follow any prompts from your bank to confirm the transfer.
7. Send Money: Complete the transfer through Spoko.
If something goes wrong or you need assistance at any point, don’t worry! You can initiate our in-app chat for professional support. We're here to help!